Frequently Asked Questions
Everything you need to know about your CELIA B experience, from shipping to our signature designs.
What is the shipping time for international orders?
We offer worldwide shipping. Typically, international orders are processed within 2-3 business days and delivered within 5-10 business days depending on your location and customs processing.
How do I ensure I choose the correct size?
Each CELIA B piece has a unique silhouette. We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for our more structured garments.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that sale items may be subject to different return conditions.
Are customs duties and taxes included in the price?
For international orders, customs duties and taxes are calculated at checkout for most countries to ensure a smooth delivery process. If they are not calculated, the recipient is responsible for any local import fees.
How should I care for my CELIA B garments?
To preserve the vibrant colors and delicate fabrics of our designs, we recommend professional dry cleaning or hand washing in cold water with mild detergent. Always refer to the specific care label inside your garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your protection.